Terms and Conditions

1. Services

ORKA Performance provides physiotherapy, performance training, rehabilitation, and related health services. Services are provided in accordance with professional standards and applicable regulations.

2. Use of Website

You agree to use this website for lawful purposes only.

You will not attempt to interfere with the website’s operation, security, or integrity.

3. Health Information

Any medical or health-related content on the website is for informational purposes only and does not replace professional medical advice.

Always consult a licensed health professional before making medical or treatment decisions.

4. Booking & Payments

Appointments may be booked online, by phone, or in person.

Payment is due at the time of service unless otherwise arranged.

Cancellations may be subject to a 24-hour cancellation notice to avoid fees.

5. Liability

While we strive for the highest quality care, ORKA Performance is not liable for outcomes that are beyond our control.

To the fullest extent permitted by law, we disclaim liability for damages arising from use of our website or services.

6. Intellectual Property

All website content, including logos, text, graphics, and media, is the property of ORKA Performance and may not be copied or used without permission.

7. Privacy

Your personal and health information will be handled in accordance with our Privacy Policy.

8. SMS

• You may receive transactional messages related to my account, orders, or services requested. These messages may include appointment reminders, order confirmations, and account notifications among others.

• You may receive marketing and promotional messages, including special offers, discounts, new product updates among others.

• You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

• If you experience issues with the messaging program, reach out directly to [email protected].

• Carriers are not liable for delayed or undelivered messages.

• As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

• For privacy-related inquiries, please refer to our privacy policy: https://orkaperformance.com/privacy-policy.

9. Modifications

We may update these Terms from time to time. The updated version will be posted on our website with a revised effective date.

10. Governing Law

These Terms are governed by the laws of Alberta, Canada.